ABOUT MYSTUDIO HD RECORDING STUDIOS
Last Revised: August 25, 2010
Q:
What is a MyStudio Recording Studio?
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MyStudio is a state of the art, high definition audio and video recording studio designed for installation in malls and other high traffic, public, pedestrian areas. At MyStudio® you can create a 5 minute music, modeling, comedy, dating, job search or personal message video. The studio allows you to choose from over a 1000 virtual backgrounds and thousands of karaoke songs for your video. You get all of this for only $20! In addition, you can join MyStudio.net and create a member profile account to view your video, share it with friends or even enter a contest. |
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Q:
Where are MyStudio Recording Studios located?
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Visit the "About" section at MyStudio.net for updates. |
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Q:
How much does it cost to perform at a MyStudio?
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A MyStudio session costs $20. |
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Q:
How do I buy a session at the studio?
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Each MyStudio Recording Studio has two touch screen pay stations. Simply follow the prompts and you will be issued an Activation Card to start your session after your payment. |
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Q:
Can I buy a session online?
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Yes. Go to "Create a Session" on the MyStudio.net home page and follow the instructions. After you complete your purchase, you will be sent a confidential “Privacy Code” via email. Simply go to any MyStudio Recording Studio and enter your confidential Privacy Code. The studio will immediately print an Activation Card that you will use to start your session. |
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Q:
What are the advantages to purchasing a session online?
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If you purchase a session online you can customize your session with many backgrounds and karaoke songs that are not available at the MyStudio paystations. |
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Q:
How long are the MyStudio sessions?
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After you swipe your Activation Card inside the studio, you will have approximately 30 seconds to prepare yourself and adjust the camera to customize your video. Your recorded session will then begin and run for up to 5 minutes. |
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Q:
Can people see me when I am recording my session?
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No. The unique MyStudio door is clear when the studio is not in use and turns opaque during your session to provide you with privacy. The studio is also sound proof. |
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Q:
May I use my own music in a MyStudio?
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Yes. You may bring a CD, USB, or an MP3 player. Remember that under the Terms of Use, you must only use music at MyStudio for which you have the legal rights to use. |
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Q:
How do I choose a background for my video?
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A MyStudio, has two paystations with touch-screen monitors. You will be able to choose from many different backgrounds at a studio. If you register for a session online, you will have over 1000 backgrounds to choose from. |
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Q:
May I upload my own video background?
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No. However, if you purchase your session online, you will be given the opportunity to choose from a much larger selection of backgrounds than you would if you registered at MyStudio Recording Studio. |
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Q:
Does MyStudio offer a teleprompter?
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If you would like to run telepromper diologue, please see the studio attendant. |
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ACCESSING YOUR VIDEO
Q:
How do I view my video online?
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To view your video online, create a free MyStudio profile at MyStudio.net, and then enter the "Privacy Code" on the back of your Activation Card in the text box labeled "Privacy Code" on your Account page. |
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Q:
How long will I need to wait until my performance is available on the MyStudio.net website?
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The performances created at the MyStudio Recording Studios will be available to view within minutes after you have completed your session. |
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Q:
Is my video confidential?
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Your video is private until you decide to make it public. |
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Q:
What is an Activation Card?
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Activation Cards are issued and printed at the MyStudio Recording Studios when you purchase your session. To begin your session, you will be asked to slide the Activation Card into the reader inside the Recording Studio. KEEP THIS CARD - it contains the Privacy Code needed to view your videos at MyStudio.net. |
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Q:
What is a Privacy Code?
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Your privacy at MyStudio is paramount. Your video session will remain private and confidential in your control until you choose otherwise. A unique personal Privacy Code will be printed on the Activation Card that you will receive when you sign-in at a MyStudio Recording Studio. It is important to retain your Privacy Code so you can view your video online at MyStudio.net. |
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Q:
What should I do if my Activation Card is lost before I am able to record a session?
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Simply contact your local studio attendant or email us at contact@MyStudio.net and your money will be promptly refunded or a new Privacy Code will be issued online so that you can record a session at a later date. |
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Q:
What if I am not able to record a session on the same day that I purchase a Activation Card?
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Activation Cards are good for a maximum of 180 days from the date of purchase at any MyStudio location. |
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MANAGING YOUR PROFILE
Q:
How do I become a member and create my own MyStudio profile?
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To become a member, go to the MyStudio.net home page. Click Sign-Up in the upper right hand corner and follow the simple steps. You will be sent an email containing a login link. Click on the link, sign in and you are ready to activate your videos. |
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Q:
What are the benefits of being registered as a MyStudio Member?
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You will be able to create your own MyStudio profile page and customize it with your own MyStudio videos, photos, music and personal information and participate in the MyStudio social network. You will be able to enter contests including those sponsored by record labels, modeling agencies and comedy clubs. You will also be able to vote in various contests, leave comments and have access to all public areas of MyStudio.net. |
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Q:
How long will my video be available at MyStudio.net?
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Your video will be available for viewing with your Privacy Code for a period of 30 days following your session. You may choose, within this 30 day period, to become a registered MyStudio Member and activate your video by clicking Activate Video on you account page. Your performance will then be accessible on your MyStudio. |
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Q:
Can I make changes to my video?
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Not at MyStudio.net. However, there is aftermarket software available to edit your video. |
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Q:
May I upload my personal videos?
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MyStudio.net has been designed to only accept and host the high-resolution videos created at MyStudio. |
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Q:
Can I email MyStudio video to someone?
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From the website, you may email (SHARE WITH A FRIEND) the link to your video to virtually anyone you want. They will be able to click on the link and watch it immediately from MyStudio.net. |
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ACCOUNT INFO
Q:
I cannot create an account.
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Please be sure to fill out all required information. Additionally, you must verify that you are 13 years old or over by clicking the age verification check box on the registration page. You must also agree to our terms of use and privacy policy by clicking the check box on the registration page. If you are still having problems creating an account, you may contact us at contact@MyStudio.net. |
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Q:
Forgot your Username or Password?
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At the Member login area of the home page of MyStudio.net, click on "Forgot Username or Password?" You will be asked to enter your email address and answer the security question that you answered when you became a member (e.g., "What is your Mothers maiden name"?). When you answer correctly, your username and password will be emailed to you. |
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Q:
How do I change my profile picture?
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There are two ways to accomplish this: (1) Upon registration, go to the section that is labeled "Upload Image" and click the "Browse" button. You may then navigate to a location where your image is located and select it. When you click the "Modify" button after you have finished the registration, your image will be loaded for your profile page. (2) If you have created a profile, go to your "Account" page, and click "Edit My Profile" or "Upload Profile Picture”. You will be taken to the registration page. Go to the section that is labeled "Upload Image" and click the "Browse" button. You may then navigate to the location where your image is located and select it. When you click the "Modify" button after you have finished, your image will be loaded on your profile page. |
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Q:
Can I use the same email address to register for more than one account?
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MyStudio.net only allows one profile per email address. However you may create a new email address and use that to sign up. |
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Q:
What will happen to my videos if I delete a video or my member account?
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Your videos will no longer be available to you or the public. They will be permanently removed from our site as well as all your comments, pictures and personal information. So please give careful consideration as to whether you want to delete a video or your member account. |
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Q:
How do I report a site error?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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CONTESTS AND SWEEPSTAKES
Q:
Can I enter contests with my video?
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MyStudio hosts a number of contests including contests sponsored by music labels, modeling agencies and comedy clubs. All you need to enter is a MyStudio video and a member account. Go to the contests link on the home page to enter for your chance to win. |
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Q:
How many videos may I submit to a contest?
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You may submit as many different videos as you would like in any one contest. However, you may not enter the same video in a contest more than once. |
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Q:
May I enter a contest if I am under 18 years of age?
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You may do so with the consent of a parent or legal guardian. When entering a contest, your parent or guardian will be required to email MyStudio.net with their consent. The consent information can be found in the contests section of the MyStudio.net home page. |
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LICENSING AND PRIVACY
Q:
What does the term "copyright" mean?
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A copyright is a set of exclusive rights granted by government for a limited time to protect the particular form, way or manner in which an idea or information is expressed. Copyright may subsist in a wide range of creative or artistic forms or "works", including literary works, movies, musical works, sound recordings, paintings, photographs, software, and industrial designs. Copyright is a type of intellectual property. You may not post to MyStudio.net any copyrighted material belonging to others without obtaining the prior written consent of the copyright owner. Permission for the posting of copyrighted material must be requested at copyright@MyStudio.net in advance. It is the policy of MyStudio.net to terminate any Member who infringes on the copyright rights of others. |
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Q:
How do I report a copyright violation?
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To report a copyright violation or to register for any of MyStudio content protection tools for copyright owners, you can contact us at copyright@MyStudio.net. This form is only to be used for copyright related issues. |
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Q:
What should I do if I am being harassed on MyStudio.net?
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If you feel you and/or someone you know are in danger, contact law enforcement immediately. Otherwise: (1) You may simply ignore this person. Most of the time, you will soon be left alone. (2) You can choose to block them from viewing your account. (3) Set your member profile to private. (4) Contact us at contact@MyStudio.net. Please be as detailed as possible. For information on Internet safety tips, visit: http://onguardonline.gov/socialnetworking_youth.html. |
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Q:
How do I block MyStudio Members from sending me spam?
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Go to the person's profile page that has been sending you spam. Click on "Block User”. That blocked user will not be able to send you a message, comment on your videos or comment on your profile. To un-block a user click on blocked users on your account page and deselect them. |
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Q:
What is a private profile?
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A private profile allows only Members that you consent to be in your friend list to view your profile. Other users/members of MyStudio.net will not be allowed to view your profile. |
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Q:
What is a public profile?
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A public profile will allow all users/members of MyStudio.net to view your profile. |
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Q:
How do I set my profile to private?
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There are two ways to accomplish this: (1) Upon registration, click the button that is labeled "Private". (2) If you have created a public profile, and you want to set it to private, simply go to your "Account" page, and click "Edit Registration Info". Select the button labeled "Private" and click the Modify button. |
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Q:
Where do I report underage users?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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Q:
Where do I report spammers?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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MP3 DOWNLOADS AND .WAV FILES
Q:
How do I allow my MP3 file to be downloaded?
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1. Login to your MyStudio account
2. Click on the EDIT VIDEO Icon
3. Select a video from the list above the video
4. Click allow under MP3 download then press SUBMIT
5. Go to your profile and click on your video
6. Click the Download MP3 Audio link under the video
7. Right click on and save MP3 Audio Link (for MAC, hold the ALT key and Click) |
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Q:
How do I download a MP3 from a MyStudio Video?
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1. Login to your MyStudio account
2. Navigate to your video
3. Click the Download MP3 Audio link under the video
4. Right click on and save MP3 Audio Link (for MAC, hold the ALT key and Click) |
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Q:
Why can’t I download an MP3?
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The Video owner has not set the video to allow MP3 download.Also, EMI licensed songs are not available download. However, if it is your video you may order FREE Data CD that contains a .WAV Audio file.
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Q:
How do I order a .WAV file?
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1. Login to your Account
2. Click on the Free DVD Icon
3. Click Order Free DVD under video thumbnail
4. Check the Data CD (editable .Mov and .Wav) – you may also order a standard DVD at this time
5. Fill out required fields and press the Order FREE DVD button
6. Orders ship within 2 business days |
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